Terms of Service

1. The service

ChatCards is a free, virtual collectible card game built around Twitch communities. By creating an account you agree to these terms and to our Privacy Policy.

2. Accounts

• You need a Twitch account and must be at least 16 years old.
• One ChatCards account per person. Accounts created to get around game limits may be suspended.
• We may change, pause or discontinue the service at any time.

3. Cards have no monetary value

Cards, boosters, shards and shop items are virtual items with no monetary value. They cannot be sold or exchanged for money or anything of value, on ChatCards or anywhere else. Shards are earned by recycling cards or given as a thank-you to players who support ChatCards on Ko-fi, and are only spent in the ChatCards shop. Donations are made on Ko-fi, under its own terms; the shards they give can’t be turned back into money. Players may trade cards with each other on ChatCards; an accepted trade is final. We may adjust rarities, stock, visuals, stats, prices or the shards recycled cards give to keep the game balanced. A copy of a Viewer card may be deleted if the person on it chooses so when deleting their account; its owner then gets a booster in compensation.

Pro and Supporter are monthly memberships paid on Ko-fi, under its own terms, to support ChatCards. Each payment runs the plan a month longer; the membership is cancelled on Ko-fi at any time, and its perks then last until the end of the month paid. Payments aren’t refunded, in whole or in part. A membership paid with another player’s @login in its message, such as a viewer’s for their streamer, gives its perks to that player. We may change the perks of the plans; the shards they give follow the rules above.

• ChatCards is open from 16 years old: under 18, you need the agreement of a parent or legal guardian to take a membership.
• We announce any change to the price of a plan on the site at least 30 days ahead. The new price only applies from the first payment after that, and you can stop your membership on Ko-fi before then at no cost.
• When a plan ends, nothing is deleted: what goes beyond the free limits is paused and comes back as it was if you take a plan again. The custom collections beyond your free one can no longer be drawn from, and a collection over its number of Custom cards keeps them but takes no new proposals. The cards, shards and CCA vouchers you received stay yours.
• The free limits (Custom cards, custom collections, booster codes…) may change, in particular along with the plans’ limits. When one is lowered, nothing already created is deleted: what goes beyond it stays as it is but takes nothing new until it’s back under the limit.

4. Your Viewer card

If you opt in, a card showing your Twitch display name, avatar, follow date, account creation year, subscriber and role status and your motto may be drawn by other players in the collections of channels you follow. You can opt out at any time in Settings; copies already drawn stay with their owners. When you delete your account, you choose whether copies already drawn stay with their owners or are deleted for good; players who lose a copy this way get a booster per copy in compensation.

5. Content rules

Mottos and any other text you submit must not be hateful, harassing, sexual, violent, promotional, contain links or someone else’s personal data, impersonate anyone, or break the law or Twitch’s rules. Streamers moderate the mottos shown in their collection, and we may remove content or cards that break these rules.

6. Streamers

By registering a channel, a streamer authorizes ChatCards, through the Twitch permissions requested, to read their followers, subscribers, moderators, VIPs and clips in order to build their collection. They can close their collection at any time.

A streamer is solely responsible for the texts and pictures published on their collections’ cards, whether they made them themselves or they come from people they authorized. By submitting or approving a card, they guarantee that they hold the rights to the pictures used, that the people shown agreed to it, and that the content complies with the law, Twitch’s rules and the prohibitions of article 7.

A custom collection only opens once the ChatCards team has approved it. Once open, it is frozen and can no longer be changed: to change it, the streamer closes it, and opening it again takes a new approval. Cards already pulled stay in players’ collections, unless they break these rules.

7. Prohibited behaviour

• Automating the site (bots, scripts) or bypassing cooldowns and limits.
• Scraping data at scale.
• Accessing other people’s accounts or admin features.
• Harassing anyone, whether they appear on a card or play the game.
• Uploading illegal or forbidden images: sexual content or nudity, violence or gore, hateful symbols, harassment, someone else’s photo or personal data without their consent, or content you don’t have the rights to. We may remove these images, suspend the accounts that uploaded them and report illegal content to the authorities.

8. Intellectual property

The ChatCards name, design, card templates and code belong to ChatCards. Twitch content (names, avatars, thumbnails, titles) remains the property of its owners and is used through the Twitch API. ChatCards is not affiliated with or endorsed by Twitch Interactive, Inc.

9. Liability

The service is provided “as is”, without any guarantee of availability or that collections will be kept indefinitely.

10. Termination

You can delete your account at any time in Settings. We may suspend or close accounts that break these terms.

11. Changes and governing law

We may update these terms. You will then be asked to accept the new version before you keep playing; if you don’t agree, you can delete your account in Settings. Contact: [email protected].

12. Publisher and host

ChatCards is published by a private individual acting in a non-professional capacity who, as French law allows, has given their identity to the host. Contact: [email protected].

Host: OVH SAS, 2 rue Kellermann, 59100 Roubaix, France — +33 9 72 10 10 07.